While our Tech Partners at iCode.co.uk have devised a universal feed that works with the vast majority of viewing devices, there will still be some models that sadly cannot handle even the new video streams. Isolated device/operating software combinations (some Sony/Samsung/Android pairings) do not want to run the stream. All is not lost, however. We suggest you install the free Chrome Browser from the Google Playstore then use this instead of the standard browser on your device. This solves the problem for most people. We would also advise you upgrade all your software to the latest verisons.

Whilst we would like to offer technical support on an individual basis alas this is not practically possible and we are unable to offer this service. Should you experience difficulty, we would recommend you contact your local computer support person.

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